The Bankers' Customer Experience Summit

Страна: Арабские Эмираты

Город: Dubai

Тезисы до: 31.08.2016

Даты: 27.09.16 — 28.09.16

Область наук: Экономические;

Е-мейл Оргкомитета: info@fleming.events

Организаторы: FLEMING

 

Key topics

 Strategic Customer Experience

Engineering Customer Insights

Brand ExperienceCustomer-centric Culture

Big Data and Social Media

360° Channel Experience

Key Customer Metrics

Takeaways

    Adopt customer experience as a top-down strategy
    Implement VOC using customer feedback and big data
    Boost customer experience via end-to-end banking technologies
    Hear how HR can incorporate CXP into business goals
    Cultivate the mindset and a customer-centric culture
    Measure and improve customer satisfaction
 

Веб-сайт конференции: https://fleming.events/en/events/finance/bankers-cxm-summit?utm_source=listing_inomics&utm_medium=listing&utm_campaign=DBFC148_home

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